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If you choose to make payment via PayPal or Credit/Debit Card.

First goto https://www.zetaid.com/clients/clientarea.php.
Login using your UserID and Password.
Scroll down to the “Due Invoices Section”.
Click on the “View Invoice” for the Unpaid Invoice.
Select the Payment Method you’d like to make from the drop-down menu below the “Unpaid” Header/Tag.
For this instance, we’ll be using Paypal to complete [...]

Topics : Billing Mode of Payment

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No, If the following message is shown, “Live Chat : Offline”. It simply means that our service staff are in deep sleep.
Not to worry, we’ll be back online right after we have recharged our batteries.
You can choose to leave a message by clicking on the “Live Chat : Offline” Icon, or leaving a Ticket via [...]

Topics : Live Chat System Support

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The reason is fairly simple.
For the Platinum Level System, we allow our users to register more that one account with us to manage Design and Development Projects.(i.e. each member of the clients teams will be entitled to a user account to access the project management system, to manage your firms/business/companies project)
As such, most clients would [...]

Topics : Platinum Support Level Support Zeta*Aid Support Levels

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The Platinum Level System is seperate from the Support System.
The Platinum Level System/Login, allows you to manage Design and Development Projects efficiently. You’d be able to;

Track your Project Status
Track Project Tasks
View Project Roadmap
Download Project Files

Initially you’ll be given a single username and password to login to both the Platinum Level Systems and Support Systems. You [...]

Topics : Platinum Support Level Support Zeta*Aid Support Levels

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With every Product or Service that you have purchased with SIMPLY HADDAD, we will inform you of the specific level of support you’re entitled to.
If you require confirmation of the specific level you’re under, please feel free to create a ticket with Zeta*Aid – Support, and we will inform you of your Support Level.

Topics : Platinum Support Level Support Zeta*Aid Support Levels

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Yes !
Simply visit http://www.zetaid.com, and click on “View Ticket” or “Submit Ticket” via the “Navigation” Panel.

Topics : Support Support Ticket

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We currently support the following mode/mediums of fund/payment transfers,

Credit Card Payments
Inward Telegraphic Transfers
Direct Account Transfers
PayPal Payments
Cheques

Topics : Billing Mode of Payment

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A) Payments are to be made payable via Wire/Inward Telegraphic Transfer to the following:
————————————————————–
Pay to:
BENEFICIARY Name : SIMPLY HADDAD
BANK Name : STANDARD CHARTERED BANK
BANK Code : 7144
BRANCH Code : 004
ACCOUNT Number : 4000015124
SWIFT Address : SCBLSGSG
IBAN No : GB25 SCBL 6091 0457 083130
BANK Address : 6 Battery Road, Singapore 049909
————————————————————–
B) Upon completion of payment, please [...]

Topics : Billing Mode of Payment

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Yes you can, please open a support ticket via our Ticket Center (Billing – Zeta*Aid) or email us at billing@zetaid.com, such that we can assist you with the transaction.
NOTE: This mode of payment is only applicable for those who have a Singaporean based Bank Account.

Topics : Billing Mode of Payment Singapore

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If you choose to make payment via PayPal or Credit/Debit Card.

Simply click on the Invoice you’d like to make payment for, and select “PayPal”.
Afterwhich, click on the small PayPal Logo, below the drop down menu.
You will than be forwarded to the PayPal Gateway.
You’d can either make payment through your PayPal account or choose from a [...]

Topics : Billing Mode of Payment

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