1. Check your mail settings to see if you already have your Exchange server running with IMAP.
   If so, disable the account in Mail Settings.
2. Set up a new mail account by selecting Microsoft Exchange.
3. Enter your email address
   (e.g. “dianeg@hp.com”) in the Email box.
4. Enter your Exchange domain and username
   (e.g. “Americas\bennmike”) in the Username box. The text will shrink to fit.
5. Enter your password in the Password box.
6. The iPhone will now try to automatically discover your Exchange server.
   If you don’t have Exchange 2007 with Autodiscovery turned on, it will fail and warn you that it couldn’t validate your account.  You will have to manually enter your server name in the window.  Make sure you enter your ActiveSync server name, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook). If you are having trouble with this, check the tips section.
7. Tap the home button and go into Mail.
   You should see your new account appear, and it should show your folders and email messages within a few moments.  Congratulations, your Email is now set up!

Calendar

1. Once you’re sure email is working, go back into the Exchange Account Settings tab and tap Contacts to “ON”.
   However, you can’t sync Contacts and Calendars from both Exchange and iTunes. You must choose one or the other as the iPhone will delete your old entries when you enable this. 

2. Tap “Sync” when the iPhone warns you about deleting your existing entries.
   Make sure that you’re ok with this before tapping “Sync.”
3. Wait a little bit after the iPhone enables Sync.
   Do not expect to see everything there immediately. It may take about 5 minutes until everything is fully integrated.
4. Repeat these steps for your Calendar and you’re all set.

Tips

• Original article by Stephen Foskett, shared under a Creative Commons Attribution License (CC-BY 3.0)

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In this case the error usually indicates that your Navigation Pane settings holds a corruption.

Solution:
Start Outlook with the resetnavpane switch;

• Windows XP
  Start-> Run; outlook.exe /resetnavpane
• Windows Vista and Windows 7
  Start-> type; outlook.exe /resetnavpane

When typing, please note the space between outlook.exe and /resetnavpane.

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1. On the Tools menu, click E-mail Accounts.

   

2. Select “View or change existing e-mail accounts”.
3. Click “Next” button.

   

4. Select an account and click “Change” button.

   

5. Click “More Settings…” button.

   

6. Click the Advanced tab, and select options Leave a copy of messages on server, Remove from server after 30 day(s)
   (You can set the days less or greater than “30″), and Remove from server when deleted from ‘Deleted Items’.
   Caution: After you purge or remove message from server, you cannot retrieve it.
   
7. Click OK.

   

Disable Leave a Copy on the Server

Follow through the steps provisioned above, however at Step 6,
Uncheck “Leave a copy of messages on the server” (i.e. there should not be a tick)

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1. If you ever encounter this error then this means you must check your email before trying to send mail meaning that our mail server requires authentication, which can be achieved using one of these methods:
   1. Pop before SMTP – check your email for new mail before trying to send email. This adds your IP address to a relayhosts file and allows any email to be sent from that IP address for up to 30 minutes. After 30 minutes you have to authenticate again.
   2. Configure your email client to authenticate automatically by checking the “my server requires authentication” box in your email configuration. You will be able to send mail without having to “pop” your mail box first.If using MS Outlook, please try the following:
      1. Open outlook
      2. Go to Tools/Email Accounts
      3. Select the Account with the trouble and click Change
      4. Click on More Settings
      5. Click on Outgoing Server Tab
      6. Click “Outgoing Mail Server (SMTP) requires authentication” and make sure “Use same settings as incoming mail server” is selected (see attached image)
      7. Click on “Advanced Tab”
      8. Set outgoing Port (SMTP) to 26 (if your hosting account is Linux) or 587 if your hosting account is Windows.
      9. Click Ok and then Test Account Settings
      10. If it fails on send then proceed as instructed from 11-13.
      11. Click on Advanced Tab
      12. Set outgoing Port (SMTP) to 465
      13. Check the box Beside “The server requires an encrypted connection (SSL)”.
      14. Click ok and then Test Account Settings
2. One of our readers pointed out that it may help to remove apostrophes from your email account names.
3. Finally, if using a mail screening utility such as Mail Washer, you may want to disable the “automatically check at intervals” setting and check mail manually. If the system checks mail while you are sending you may get this error.

If none of the above work we recommend contacting your hosting provider.

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1. The following procedure is valid only for Microsoft Office Outlook 2007.
2. You can determine which version you are using by opening Outlook and clicking on Help > About Microsoft Outlook.
3. The Personal Folder file (.pst / PST) is the place where Outlook stores its data (when you’re using Outlook without Microsoft® Exchange Server).
   1. Each Personal Folder file contains all of your Outlook folders, including the Inbox, Calendar, and Contacts. You may have a single .pst file (usually called “Internet Folders” or “Personal Folders” in your Folder List), and you may also have an additional .pst file that you use to archive messages (named “Archive Folders”).
   2. By backing up these PST files you will be backing up all your Outlook information.
   3. In previous versions of Outlook, it was difficult to locate the folder containing the personal folder files. Developers have made this task much easier in Outlook 2007.
4. There are three ways to access the location of your data files.
   1. In the Microsoft Outlook 2007 Main Menu, you can either click File > Data File Management
   2. Or In the Microsoft Outlook 2007 Main Menu, click Tools > Account Settings
   3. Or if you’re unable to access Microsoft Outlook, simply click Start (from the windows taskbar) > Control Panel (please choose classic view if you’re using Microsoft Vista to be able to see all options availoable) > Mail
5. If not already selected, click on the “Data Files” tab.
   1. You may have a single data file or multiple data files.
   2. These “Data Files” are where you store your email messages, calendar, tasks and other items.
6. Highlight the data file that you are interested in backing up and click on the “Open Folder…” icon.
   1. Clicking on this icon will automatically launch Windows Explorer and take you to the location where this data file is stored.
7. Within the folder you should find an outlook.pst file .
   1. Burn or copy this file to a CD, DVD, Thumb-drive or other backup source.
   2. If you archive your email, be sure to backup the archive.pst file as well.
   3. Prior to backing up these files, Outlook will need to be closed.

Additional Note

The table below lists key Outlook files that you may want to back up in addition to your Personal Folder(s). You will need to completely exit Outlook prior to copying these files. Depending upon your configuration some or all of these files may be present in your Outlook directory.

Type of File (Name or Extension)
Personal Folders (.pst files)
Outlook Bar shortcuts (.fav files)
Rules Wizard rules (.rwz files)
RSS subscription names (.sharing.xml.obi files)
Known feed list for RSS (.xml.kfl files)
Nicknames (.nick files)
Customized toolbar settings (outcmd.dat)
Customized system folder views (Views.dat
Macros and VBA programs     VbaProject.otm
Signatures (.rtf, .htm, and .txt files)
Stationary (.htm files)
Templates (.oft files)
Dictionary (.dic files)
Stores a reference to which extensions (addins) you have loaded. (extend.dat files)

Compatibility Note
Microsoft introduced a new .pst format with the release of Office 2003 which has a greater storage capacity and supports multilingual Unicode (Unicode: A character encoding standard that enables multiple languages to be represented by using a single character set.).

Personal folder files (.pst) created using Office 2003 or 2007 will not be able to be opened by earlier versions of Office. To create a data file that is compatible with Outlook 2002 and earlier, you must first create a new data file in the Outlook 97-2002 format using the “Add” icon in the Data Files dialog box. Then you must select File > Import and Export from the main menu and import your email from the 2003/2007 .pst data file to the new 97-2002 data file that you just created. Visit this link for more information.

RESTORE

There are two methods that can be used to restore the Backup that has been created. The first is a known and proper method (normally used when re-installing your OS with a fresh install of Microsoft XP/Vista) and the second is a quick and dirty method should you need to recover files/folders that have been accidentally deleted.

Method 1

You can use the backup copy of your .pst file to restore your Outlook data if the original .pst file is damaged or lost. Everything that is saved in the .pst file is returned to Outlook.

Follow these steps to restore, or import, your data into Outlook:

1. If the .pst file that you want to import is stored on a removable device, such as a floppy disk, a portable hard disk drive, a CD-ROM, a magnetic tape cassette, or any other storage medium, insert or connect the storage device, and then copy the .pst file to the hard disk drive of the computer.When you copy the .pst file, make sure that the Read-Only attribute is not selected. If this attribute is selected, you might receive the following error message:The specified device, file, or path could not be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again. If you receive this error message, clear the Read-Only attribute, and then copy the file again.
2. Open Outlook.
3. On the File menu, click Import And Export. If the command is not available, rest the pointer over the chevrons at the bottom of the menu, and then click Import and Export.
4. Click Import from another program or file, and then click Next.
5. Click Personal Folder File (.pst), and then click Next.
6. Type the path and the name of the .pst file that you want to import, and then click Next.
7. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy.
8. Click Finish.

Method 2

1. If you have followed the steps above to backup your Outlook data, restoring is simple.
2. All you do is copy the backup PST file(s) into the folder that you located when you initially backed up your work.

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Take a look at the PDF attachment provided below for step-by-step instructions on,

1. How to Archive your email.
2. How to retrieve Archived email messages in Outlook 2003.

ArchiveOutlook.pdf

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