If you have entered an incorrect email address or password 10 consecutive times, your password may be locked for security purposes. To unlock your password, you need to confirm your identity. Once you successfully confirmed your identity, you will be asked to choose a new password. It is critical to choose a password that you can remember but that is also unique enough that no one else can guess it. If you forgot your password, you can create a new password. Here’s how:

1. Go to the PayPal website.
2. Click the Home tab at the top of the page.
3. Click password under the Log In button.
4. Enter your PayPal email address.
5. Enter the security code by typing the letters and numbers shown, without spaces.
6. Click Continue.
7. Follow the steps provided.