Setting it up First you must make a decision about how users will report tickets. You can have the following scenarios: Customers don’t have access and only ticket agents will enter tickets Customers will go …

Topics : Communication E ticket File system permissions

Posted: November 26, 2010 at 7:56 am
Modified: November 26, 2010 at 7:56 am
Category: Content Management Systems, Group Office, Knowledgebase