ZETA*AID » Maintenance

Client CMS Upgrades – December 2010

Zeta*Aid — Mon, 06 Dec 2010 16:16:53 +0000

In our effort to keep all our Clients Web Presences in excellent shape; we will be upgrading our SIMPLY HADDAD Premium Design and Development Client Web Site’s Components and Modules, that use CMSs (Content Management and Blog Systems) and have subscribed for our Monthly/Yearly Maintenance Services.

We will be upgrading all systems that use these Interfaces on the 9th, 10th and 16th and 17th of December 2010 from 22:00 hrs to 23:00hrs (GMT).

We would like to apologize for any interruptions you might face during this period.

We shall take all precautions to ensure that your service will run smoothly before and after this upgrade.

WordPress 3.0.2 Upgrades

We will also be testing and verifying Client Blogs that are using WordPress 2.8, 2.9 and 3.0 are able to be upgraded. If all goes well, be prepared for a quick upgrade to Version 3.0.2 that has been recently launched.

For more info, goto WordPress.org Blogs here.
For a complete Feature List (i.e. Tech. Spec.) of the features included in Version 3.0, please click here.

ZETA*AID ™

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Neptune : cPanel 11.25 Upgrade (20/02/2010)

Zeta*Aid — Fri, 19 Feb 2010 14:05:21 +0000

On Saturday February 20th we will be upgrading the Neptune server to the latest version of cPanel 11.25. We anticipate this upgrade taking no longer than an hour however with us doing many machines we cannot give a concrete time when each server will be done.

We do not anticipate any service interruptions during this time. cPanel may be slower than usual when the upgrading is being performed though. cPanel 11.25 brings many great new features and has reached stable and has been tested by us in a production environment on a limited number of servers.

If you have any questions about this maintenance window do not hesitate to contact us.

Date: 02/20/2010
Duration: 24 hours
Estimated Down Time: None

Neptune : PHP Upgrade to 5.2.11 (08/10/2009) On Wednesday October 8th between 1:00pm and 4:00pm EDT we will be upgrading the Neptune...
Neptune : Server Upgrade (27/11/2009 – 01/12/2009) We will be migrating the accounts on the Neptune server starting on Friday November 27th...
Neptune : Network Server Kernel Upgrades (15/01/2010) Date: 15/01/2010 Start time (EST): 9:00am End time (EST): 12:00pm Duration: 3 hours Estimated Down...

Neptune : Scheduled Maintenance (16/02/2010)

Zeta*Aid — Mon, 15 Feb 2010 14:07:36 +0000

Date: Wednesday, February 16th, 2010 (02/16/2010)
Start time: 01:00 AM PST
End time: 07:00 AM PST
Duration: 6 hours
Service Affected: Public Network, Private Network
Reason: Device Migration
Device: ts01.sr01.sea01, ts01.eq01.sea01
Location: sea01

==================================================

Datacenter Engineers will be conducting maintenance on the transport gear that provides connectivity from the Seattle, WA server facility to the Seattle, WA Westin Building facility. During this maintenance window, traffic on the following providers will be gracefully shifted off to other providers followed by BGP sessions being shut down:

10G Level 3 Transit
10G Global Crossing Transit
10G NTT/Verio Transit

1G Google Peering
10G Comcast Peering
10G SIX Peering Fabric
10G Time Warner Peering
10G Internal Public/Private Peering to WDC01
10G Internal Public/Private Peering to DAL01

After these sessions have been shutdown, Datacenter Engineers will migrate the transport network to new equipment. During this maintenance window, customer traffic destined for either DAL01 or WDC01 will be rerouted either over the public internet or through other paths for private network connectivity. Datacenter Engineers expect no impact to customers as traffic will be shifted prior to the event. Customers may notice some routing anomalies during the process as routes re-converge initially.

Once completed and circuits verified, BGP sessions will be restored and service will return to normal.

Again, Datacenter Engineers expect no impact to customer services once traffic has been shifted during this maintenance window.

==================================================

Neptune : Washington Scheduled Network Maintenance (06/07/2009) Date: Sunday, June 7, 2009 (06/07/2009) Start time: 03:00 EDT End time: 04:00 EDT Duration:...
Neptune : Emergency Network Maintenance (11/30/2009) There will be emergency network maintenance on FCR01 which our Neptune server is on. This...
Neptune : cPanel 11.25 Upgrade (20/02/2010) On Saturday February 20th we will be upgrading the Neptune server to the latest version...

Neptune : Network Server Kernel Upgrades (15/01/2010)

Zeta*Aid — Tue, 12 Jan 2010 15:44:01 +0000

Date: 15/01/2010
Start time (EST): 9:00am
End time (EST): 12:00pm
Duration: 3 hours
Estimated Down Time: 10 minutes

==================================================
We will be updating the Neptune server kernel to the latest version on Friday January 15th between 9:00am EST and 12:00pm EST. We estimate this will result in about 10 minutes of down time while the server reboots.

Keeping kernels up to data is a necessary step in order to stay on top of performance improvements as well as have the latest security fixes.
==================================================

Neptune : Network Server Kernel Upgrades (25/08/2009) Date: 08/25/2009 Start time (EDT): 11:40pm End time (EDT): 12:00am Duration: 20 minutes Estimated Down...
Neptune : Emergency Network Maintenance (11/30/2009) There will be emergency network maintenance on FCR01 which our Neptune server is on. This...
Neptune : PHP Upgrade to 5.2.11 (08/10/2009) On Wednesday October 8th between 1:00pm and 4:00pm EDT we will be upgrading the Neptune...

Neptune : Emergency Network Maintenance (11/30/2009)

Zeta*Aid — Thu, 26 Nov 2009 15:07:47 +0000

There will be emergency network maintenance on FCR01 which our Neptune server is on. This window is on Monday November 30th starting at 1:00am EST and lasting until 2:00am EST. Although the window is for 1 hour we estimate that there will only be a down time of 15-20 minutes. This maintenance is necessary to correct an issue that could cause network interruptions that would not be scheduled.

Details

The following details were provided by SoftLayer,

The following notification is to inform you of an EMERGENCY MAINTENANCE event on the SoftLayer Technologies IP Network. Due to the severity, the time frame between this notice and the maintenance window has been shortened.

Start Time: 01:00 EST (06:00 UTC)
End Time: 02:00 EST (07:00 UTC)

Summary:
SoftLayer Technologies in conjunction with Cisco Systems have identified a service impacting bug in the current IOS version running on this router. A vendor recommended upgrade has been provided as a resolution and needs to be implemented immediately.

Original Issue Reference:
With the introduction of 4-byte ASNs (Autonomous System Numbers), a newly devised method of injecting a specifically crafted prefix into the global route table allows for the BGP process to be reset on older IOS code.

http://www.cisco.com/warp/public/707…0729-bgp.shtml
https://forums.softlayer.com/showthread.php?t=4585

Customer Impact:
During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 1 hour, we only expect between 15-20 minutes of downtime as the routers reload and fully converge. Again, this will NOT impact the backend network (private network) for customer servers.

Emergency Data Center Maintenance – FCR01.WDC01 [11/30/2009]
Date: Monday, November 30, 2009 (11/30/2009)
Start time (EST): 01:00
End time (EST): 02:00
Services affected: Public Network
Location: WDC01
Duration: 1 hour

Neptune : Washington Scheduled Network Maintenance (06/07/2009) Date: Sunday, June 7, 2009 (06/07/2009) Start time: 03:00 EDT End time: 04:00 EDT Duration:...
Neptune : Scheduled Maintenance (16/02/2010) Date: Wednesday, February 16th, 2010 (02/16/2010) Start time: 01:00 AM PST End time: 07:00 AM...
Neptune : Network Server Kernel Upgrades (25/08/2009) Date: 08/25/2009 Start time (EDT): 11:40pm End time (EDT): 12:00am Duration: 20 minutes Estimated Down...

Neptune : Server Upgrade (27/11/2009 – 01/12/2009)

Zeta*Aid — Tue, 24 Nov 2009 01:04:02 +0000

We will be migrating the accounts on the Neptune server starting on Friday November 27th and this will last until Tuesday December 1st. The reason for this upgrade is our continued commitment to having exceptional quality of service.

For the migration process we will be moving accounts in sections based on IP address. We anticipate no more than 5 minutes of down time per account in order to make the switch. We migrate the account data then re-route the IP address to the new server. Thus there is no down time associated with the upgrade.

The specifications of the server will be a Dual Xeon 5520 with 12GB ram and four 300GB SAS drives in raid-10.

You’ll notice three times as much memory and SAS drives which are significantly faster than the SATA counterparts. It’ll also have twice as many CPU’s and will be using the newer 5520 CPU.

If you have any concerns about this migration please do not hesitate to contact us.

Start Date: 11/27/2009
End Date: 12/01/2009
Estimated Down Time: less than 5 minutes
Duration: 4 days

Neptune : Network Server Kernel Upgrades (25/08/2009) Date: 08/25/2009 Start time (EDT): 11:40pm End time (EDT): 12:00am Duration: 20 minutes Estimated Down...
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Neptune : cPanel 11.25 Upgrade (20/02/2010) On Saturday February 20th we will be upgrading the Neptune server to the latest version...

Neptune : PHP Upgrade to 5.2.11 (08/10/2009)

Zeta*Aid — Wed, 30 Sep 2009 10:52:41 +0000

On Wednesday October 8th between 1:00pm and 4:00pm EDT we will be upgrading the Neptune server’s PHP to 5.2.11. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to 5.2.11 first then the web servers so for a short time there may be different versions handling command line cron jobs.

If you have any questions about this maintenance window do not hesitate to contact support.

Date: 10/08/2009
Start time (EDT): 1:00pm
End time (EDT): 4:00pm
Estimated Down Time: None
Duration: 3 hours

Neptune : cPanel 11.25 Upgrade (20/02/2010) On Saturday February 20th we will be upgrading the Neptune server to the latest version...
Neptune : Emergency Network Maintenance (11/30/2009) There will be emergency network maintenance on FCR01 which our Neptune server is on. This...
Neptune : Server Upgrade (27/11/2009 – 01/12/2009) We will be migrating the accounts on the Neptune server starting on Friday November 27th...

Neptune : Network Server Kernel Upgrades (25/08/2009)

Zeta*Aid — Tue, 25 Aug 2009 10:58:15 +0000

Date: 08/25/2009
Start time (EDT): 11:40pm
End time (EDT): 12:00am
Duration: 20 minutes
Estimated Down Time: 10 minutes

==================================================
We will be updating the Neptune server kernel to the latest version on Tuesday August 25th at 11:40pm EDT. We estimate this will result in about 10 minutes of down time while the server reboots.

Keeping kernels up to data is a necessary step in order to stay on top of performance improvements as well as have the latest security fixes. In this case there have been some security vulnerabilities which we have taken steps to mitigate but now with an official kernel released for CentOS we can run a version that is patched. We feel it’s best to have this done as soon as possible which is why there is only 24 hour notice.
==================================================

Neptune : Network Server Kernel Upgrades (15/01/2010) Date: 15/01/2010 Start time (EST): 9:00am End time (EST): 12:00pm Duration: 3 hours Estimated Down...
Neptune : Server Upgrade (27/11/2009 – 01/12/2009) We will be migrating the accounts on the Neptune server starting on Friday November 27th...
Neptune : Emergency Network Maintenance (11/30/2009) There will be emergency network maintenance on FCR01 which our Neptune server is on. This...

Neptune : Washington Scheduled Network Maintenance (06/07/2009)

Zeta*Aid — Mon, 01 Jun 2009 14:22:29 +0000

Date: Sunday, June 7, 2009 (06/07/2009)
Start time: 03:00 EDT
End time: 04:00 EDT
Duration: 1 hour
Service Affected: WDC01 Public Network
Reason: IOS Upgrade
Device: cer01.wdc01, cer02.wdc01
Location: wdc01

==================================================
Datacenter Engineers will be conducting maintenance on the Customer Edge Routers in Washington, DC. During this time, each one will be upgraded and reloaded. We expect no impact to customers; however, you may notice some higher than normal latency as routes re-converge to redundant CER routers. Each reload should take approximately 15 minutes.

Customers should not expect a service outage as a result of this work.
==================================================

Neptune : Emergency Network Maintenance (11/30/2009) There will be emergency network maintenance on FCR01 which our Neptune server is on. This...
Neptune : Scheduled Maintenance (16/02/2010) Date: Wednesday, February 16th, 2010 (02/16/2010) Start time: 01:00 AM PST End time: 07:00 AM...
Neptune : Network Server Kernel Upgrades (25/08/2009) Date: 08/25/2009 Start time (EDT): 11:40pm End time (EDT): 12:00am Duration: 20 minutes Estimated Down...

Client CMS Upgrades – May 2009

Zeta*Aid — Wed, 06 May 2009 05:00:00 +0000

In our effort to keep all our Clients Web Presences in excellent shape.

We will be upgrading all our SIMPLY HADDAD Premium Design and Development Client Web Site’s Components and Modules, that use CMSs (Content Management Systems).

We will be upgrading all systems that use these Interfaces on the 8th and 11th of May 2009 from 22:00 hrs to 23:00hrs (GMT).

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Client CMS Upgrades – February 2009

Zeta*Aid — Wed, 04 Feb 2009 05:00:00 +0000

In our effort to keep all our Clients Web Presences in excellent shape.

We will be upgrading all our SIMPLY HADDAD Premium Design and Development Client Web Site’s Components and Modules, that use CMSs (Content Management Systems).

We will be upgrading all systems that use these Interfaces on the 20th and 28th of February 2009 from 22:00 hrs to 23:00hrs (GMT).

ZETA*AID ™

SIMPLY HADDAD

Client CMS Upgrades – May 2009 In our effort to keep all our Clients Web Presences in excellent shape. We will...
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Client CMS Upgrades – December 2008

Zeta*Aid — Wed, 26 Nov 2008 05:00:00 +0000

In our effort to keep all our Clients Web Presences in excellent shape.

We will be upgrading all our Client Web Site’s Components and Modules, that use CMS (Content Management Systems).

We will be upgrading all systems that use these Interfaces on the 14th and 18th of December 2008 from 22:00 hrs to 23:00hrs (GMT).

ZETA*AID ™

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Client CMS Upgrades – October 2008

Zeta*Aid — Mon, 27 Oct 2008 05:00:00 +0000

In our effort to keep all our Clients Web Presences in excellent shape.

We will be upgrading all our Client Web Site’s Components and Modules, that use the Joomla, Mambo and Drupal Interface.

We will be upgrading all systems that use these CMS Interfaces on the 29th and 31st of October 2008 from 22:00 hrs to 23:00hrs (GMT).

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SIMPLY HADDAD

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Client CMS Upgrades – September 2008

Zeta*Aid — Sun, 31 Aug 2008 13:00:00 +0000

In our effort to keep all our Clients Web Presences in “tip-top” shape.

We will be upgrading all our Client Web Site’s Components and Modules, that use the Joomla, Mambo and Drupal Interface.

We will be upgrading all systems that use these CMS Interfaces on the 7th and 11th of September 2008 from 22:00 hrs to 23:00hrs (GMT).

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Upgrades to Drupal – Aug 2008

Zeta*Aid — Sun, 17 Aug 2008 10:12:00 +0000

In our effort to keep all our Clients Web Presences in prim and proper shape.

We will be upgrading all our Client Web Site’s , that use the Drupal Content Management System.

We will be upgrading all systems that use the above mentioned interface on the 25th of August 2008 from 21:00 hrs to 22:00hrs.

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Support Portal Core Enhancements

Zeta*Aid — Fri, 25 Jul 2008 13:00:00 +0000

We will be upgrading the Support Portal Core and Servers to manage all our clients with greater efficiency.

Upgrading works will occur at the following date/time,

We would like to apologise for any inconvenience caused during this period and thank you for your patience.

ZETA*AID ™

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Zeta*Aid — Tue, 24 Jun 2008 13:00:00 +0000

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We will be upgrading all our Client Web Site’s Components and Modules, that use the Joomla/Drupal Interface.

We will be upgrading all systems that use the Joomla/Drupal interface on the 29th of June 2008 from 22:00 hrs to 23:00hrs

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Support Server Upgrades

Zeta*Aid — Fri, 16 May 2008 04:07:06 +0000

We will be upgrading the Support Portal and Servers to manage all our clients with greater efficiency.

Upgrading works will occur at the following date/time,

We would like to apologise for any inconvenience caused during this period and thank you for your patience.

ZETA*AID ™

Support Portal Core Enhancements We will be upgrading the Support Portal Core and Servers to manage all our clients...
Client CMS Upgrades – September 2008 In our effort to keep all our Clients Web Presences in “tip-top” shape. We will...
Client CMS Upgrades – December 2008 In our effort to keep all our Clients Web Presences in excellent shape. We will...

Upgrades to Joomla Components and Modules

Zeta*Aid — Tue, 22 Apr 2008 08:23:03 +0000

In our effort to keep all our Clients Web Presences in “tip-top” shape.

We will be upgrading all our Client Web Site’s Components and Modules, that use the Joomla Interface.

We will be upgrading all systems that use the Joomla interface on the 25th of April 2008 at 22:00 hrs to 23:00hrs

ZETA*AID ™

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Joomla 1.5.2 Release

Zeta*Aid — Tue, 01 Apr 2008 18:24:31 +0000

The Joomla! community is pleased to announce the immediate availability of Joomla! 1.5.2 .This is a normal maintenance update. It has been eight weeks since Joomla! 1.5.1 was released. The goal is to provide regular, frequent updates to the Joomla! end user community containing the latest bug fixes and minor enhancements.

Support | simply haddad networks – Support Updates for Joomla V1.5

We will be upgrading all systems that use the Joomla interface on the 1st of April 2008 at 22:00 hrs to 23:00hrs.

We would like to apologise for any interruptions you might face during this period.

We shall take all precautions to ensure that your service will run smoothly before and after this upgrade.

Release Notes

    * Support for non-Gregorian date output
    * Removed dependency on server locales for date output
    * TCPDF Upgraded:
          o Supports RTL languages
          o Supports GIF images inline in generated PDF (if PHP extension GD2 is enabled)
    * Fix for cache folder deletion with legacy mode enabled
    * Disable page caching when debug is enabled
    * Ability to disable Flash Uploader in Media Manager
    * OpenID functionality fixes
    * Advanced article filtering options now available using Article Preferences

API Changes:

    * Addition of JFactory::getDate() to get a JDate object (supports overloading of JDate for non-Gregorian dates)
    * Addition of JExit()
    * JView::get() defers correctly to JObject::get()

Statistics

Recently, two noteworthy milestones where reached: there have been over 1,500 Tracker reports and more than 10,000 commits to the Joomla! 1.5 codebase. Kudos to the Joomla! Bug Squad for their dedicated efforts investigating reports, fixing problems and applying patches to Joomla!. If you find a bug with Joomla!, please report the bug using the Joomla! tracker.

Statistics for the 1.5.2 release period:

    * The 1.5.2 release period was 6 weeks (and one day), 10 committers, 130 commits and 781 file changes.
    * 303 issues closed with an average open period of 20 days.
    * 123 issues remain open, 65% (80) were reported during this last period.
    * There are now 10,171 commits. The 10,000th commit was made by Andrew Eddie.
    * 44 installation languages are now available.

Members of the Bug Squad, include: Anthony Ferrara (lead), Akarwuth Tamrareang, Amy Stephen, Andrew Eddie, Bruce Scherzinger, Elin Warrin, Ercan Ozkaya, Hannes Papenberg, Ian MacLennan, Jens-Christian Skibakk, Jean-Marie Simonet, Joseph LeBlanc, Kevin Devine, Mati Kochen, Michael Casha, Pieter J. van Horssen, Samuel Moffatt, Toby Patterson and Wilco Jansen.

Warm welcome to the newest members of the Bug Squad: Ahmad Alfy, Akash Mehta, Jennifer Marriott, Justo de Rivera, Shantanu Bala and Tomasz Dobrzynski.

Joomla! 1.5.3 goals

    * Profiling and performance optimization
    * Plugin refactoring and introduction of unit testing (see Unit Testing current status and background info)
    * Complete remaining translation issues
    * Go along all //TODO tags in source code
    * Review reported CSS issues
    * update of the OpenID library to 2.0

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Joomla! 1.0.15 released

Zeta*Aid — Tue, 11 Mar 2008 09:32:11 +0000

The Joomla! Project now announced the immediate release of Joomla! 1.0.15 on the 22nd of February 2008.

This release addresses a security vulnerability and
it was recommended that systems using this CMS be upgraded immediately.

We will be upgrading all systems that use the Joomla interface on the 9th of March 2008 at 22:00 hrs to 23:00hrs.

We would like to apologise for any interruptions you might face during this period.

We shall take all precautions to ensure that your service will run smoothly before and after this upgrade.

simply haddad

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Drupal 6.1 fixing security issues released

Zeta*Aid — Wed, 05 Mar 2008 13:00:00 +0000

Drupal 6.1, a maintenance release that fixes problems reported using the bug tracking system, as well as security vulnerabilities is now available for download. Related posts: Neptune : Network Server Kernel Upgrades (25/08/2009) Date: 08/25/2009 ...

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