Client Login

Manage your account
View Products/Services
Order Products/Services
View Invoices
Payment of Invoices
View Knowledgebase
View Downloads
View Support Tickets
Create Support Tickets
Track Project Status
View Project Status
View Project Roadmap
Download Project Files
Zeta*Aid Support Plans (zSP)
Overview Fatures Plans FAQs
PieChart
Description of zSP

Project Management

We utilize a revolutionary Project Management System to allow you and your Company or Business to fully manage and view the status of all your projects with SIMPLY HADDAD.

You’d be able to view the current status of your projects, various tasks and milestones assigned to a project, and even discuss the Projects Status with our Project Managers.

Above and beyond all these exciting features, we’ve included a powerful document management utility, for you to view and download all the relevant project correspondence files and project design/development files at your convenience 24×7.

All these services have been fine tuned to provide you with the greatest support and project management system rivaled to none.

Plan : Platinum Level Only.

Billing and Invoicing

View Invoices, Quotes, and current products and services you or your company is currently utilizing via our Billing and Invoicing System, completely integrated into Zeta*Aid.

All Invoices, Orders and Quotes are archived in our system, as such you’d be able to retrieve all correspondences via Zeta*Aid.

You’d also be given a variety of choices to make payments on due Invoices, from payment Gateways such as Paypal to more conventional mediums such as a Cheque/Check payment and Wire Transfers.

If you choose to make payment via Credit or Debit Card and Paypal, rest at ease in knowing that we are PayPal Verified.

Plan : Platinum & Gold Levels Only.

Web Hosting Management

Browse through current web hosting and domain hosting services being utilized.
Review Server/Network utilities such as the network status and network announcement/issue management systems.

Manage Domain names that are currently being utilized, including managing Nameservers, WHOIS Information, ability to Lock/Unlock Domains, Registration and Management of Private Nameservers and EPP Code Requests.

Plan : Platinum & Gold Levels Only.

Support Tickets and eMail Correspondence

Our Support Ticket System and Personnel are available 24×7 to assist you with any enquiries or problems you might face.

All Support, Ticket and eMail correspondences will be archived for your perusal.

Plan : Platinum, Gold, Silver and Bronze Levels Only.

Live Personnel Support (Chat)

We believe at SIMPLY HADDAD that it’s all about you.
As such we have put in place a Live Support System for you to communicate your inquiries or support requests to our friendly live support personnel in an effective and interactive manner.

We will strive to assist you with all inquiries put forth.
To view the “Opening Hours” of our Live Personnel Support, please view our Contact Us page.

Plan : Platinum, Gold, Silver and Bronze Levels Only.

SSL Secure Encryption

Your privacy and security is very important to us.

As such we have provided you with a state of the the art 256 bit AES Encryption SSL on all our Management and Support Systems, ensuring that all transaction you make with us is secure and ensuring your privacy at all times

Plan : Platinum, Gold, Silver and Bronze Levels Only.

24X7 Premium Level Billing and Support

Overview of Support Levels for Zeta*Aid. Features unrivaled Premium 24X7 Support, with intuitive Support Management and Project Management Systems set in place. Live Chat Support System. Billing and Product/Service Management System. Extensive Knowledgebase.For all your Support Needs !. Based in Singapore. SIMPLY HADDAD ™