ZETA*AID Plans Features Platinum Gold Silver Bronze Exclusive Access Menu Module Yes No Unknown No Project Management System Yes No Unknown No Project Document Management Yes No Unknown No Secure Access to Project Administrative Systems (Encrypted) Yes No Unknown No Billing and Invoice Management (Payment) Yes Yes Unknown No Web Hosting Plan Details + Remote Login Yes Yes Unknown No Server & Network Status and Announcements Yes Yes Unknown No Mail and Correspondence Management & Archival Yes Yes Unknown No Knowledgebase System Yes Yes Yes No Priority Ticketing Support Yes Yes Yes No Ticket Support System (24×7) Yes Yes Yes Yes Secure Access to Ticket Support Systems (Encrypted) Yes Yes Yes Yes Live Personnel Support System (Chat) Yes Yes Yes Yes

Overview of Support Levels for Zeta*Aid. Features unrivaled Premium 24X7 Support, with intuitive Support Management and Project Management Systems set in place. Live Chat Support System. Billing and Product/Service Management System. Extensive Knowledgebase.For all your Support Needs !. Based in Singapore. SIMPLY HADDAD ™